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Sign in problem

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Sign in problem

Postby Necrofessor » Wed Nov 18, 2009 6:27 pm

Ever since I updated my apps. All of the AS games have had a problem signing in from my iPhone it keeps saying for securty reasons your account has been signed out restart the app but never let's me play. What's up with that
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Re: Sign in problem

Postby Tylee » Wed Nov 18, 2009 11:23 pm

This is online? Are you using the correct password? Please try safari or firefox, sometimes we have compatibility issues with Internet explorer. If the problem persists, please email me at support@aftershocksf.com and include your codes for each game and I will look into your account. Thanks!
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Re: Sign in problem

Postby redflag1234 » Sat Nov 21, 2009 3:12 am

I have the exact same problem. It's not the browser it's on our iphone applications. Help
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Re: Sign in problem

Postby Tylee » Sun Nov 22, 2009 10:49 pm

Please try deleting your app and resyncing it with your itunes to make sure you have downloaded the latest version and/or see if the problem reverses itself.  Please let me know (support@aftershocksf.com) if this doesn't work and I can check out other avenues to fix the problem.  Thank you!
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Re: Sign in problem

Postby Necrofessor » Tue Dec 01, 2009 8:32 am

I tried to delete the app and reinstall it with no change in the problem I even tried to put the apps on my brand new iPhone and still nothing
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Posts: 174
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Re: Sign in problem

Postby Tylee » Wed Dec 02, 2009 2:19 pm

That is odd. And your internet connection is fine? Do you play other AS games? Do those have the same problem? What about your other apps?
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Re: Sign in problem

Postby Necrofessor » Sat Dec 05, 2009 6:35 am

would like to update you. All 5 of my AS apps just started working I didn't do anything else to them I had just stopped playing I just happened to check dragon masters and now they are all working. I didn't have any trouble with my other apps. I hope this was just a one time thing
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Posts: 174
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Re: Sign in problem

Postby Tylee » Thu Dec 10, 2009 12:47 am

Thank you for the update. If it happens again, please email me immediately. Thanks! support@aftershocksf.com
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