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Eror loging in

Postby Guard 37 » Tue Mar 09, 2010 12:18 am

I just bought a new computr and when I moved my Ipod touch over to it Undead live stoped working but if I resnyc it with my old compter it works fine. I s there anything I need to do to get it to work on my new system please help.
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Re: Eror loging in

Postby Diztortion » Tue Mar 09, 2010 12:35 pm

Before further help, can you explain what you mean?
You can't log in from your computer or your iTouch?
What does it say when you fail to log in?
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Re: Eror loging in

Postby Guard 37 » Wed Mar 10, 2010 9:42 pm

I cant log in using either my computer or my I touch. WhenI try and log in it says: For your security,
your session has expired.

Please logout.



If you are using Undead LIVE!
from your web browser,
go to www.UndeadLive.com User Agreement

I have tried reinstaling it but I cant get it to work
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Re: Eror loging in

Postby Tylee » Fri Mar 12, 2010 1:43 am

Have you deleted the app on your device and resynced it with itunes to make sure you have the latest version? Also, if you can't log in online- please email me directly and I have a few methods that may work to get you back playing: support@aftershocksf.com. Thanks!
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Cant log in

Postby Guard 37 » Sat Mar 13, 2010 3:43 pm

Tylee I have tried to email you directley but cant it tells me mail client not installed corectley and now my post is locked so I have to make a new post. If you could give a diferent email or anothet link to contact you with thank you.
Guard 37
 
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Joined: Sat Mar 06, 2010 5:38 pm

Re: Cant log in

Postby Diztortion » Sat Mar 13, 2010 11:48 pm

support@aftershocksf.com

Make sure you add the SF part, it wont deliver if you don't.

And I merged the topics, and currently unlocked it. It will become locked again when the problem has been resolved.
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Location: California

Re: Cant log in

Postby Guard 37 » Sun Mar 14, 2010 11:32 am

What is the SF part I need to add in to be able to email Tylee directley?
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Re: Cant log in

Postby Diztortion » Mon Mar 15, 2010 1:20 am

Guard 37 wrote:What is the SF part I need to add in to be able to email Tylee directley?

In the email: support@aftershocksf.com

Most people tend to leave out the SF, and complain their email was not delivered.

If it doesn't work again, PM me and I can try and help (NOTE, I do not work with Aftershock, just a player like you. I can try my best to help you though)
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Re: Cant log in

Postby Tylee » Tue Mar 16, 2010 8:47 pm

All support emails have been responded to so if you have not heard from me, please double check the email address, thanks! support@aftershocksf.com I look forward to helping!
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